Cloudmore Support

Online Cloud Service Support

Online Cloud Platform Support

Use the online support portal to:

  • raise a support ticket
  • access the cloud service knowledge bases
  • ask a question to one of the online forums
  • get cloud service information 

Online Forums

Access the latest information, ask a question or browse what others are talking about. Moderated and supported by our senior engineers. It is one of the best ways to quickly get the information you need.

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Call Us at

Email and Phone Support

  • Email: sales@cloudmore.com
  • Sweden: (+46)8 420 140 00
  • Finland: (+358)9 315 828 84
  • Norway: (+47)2 105 83 27
  • Denmark: (+45)7 877 54 24
  • UK: (+44)20 353 586 00
  • Ireland: (+353)1 903 69 89

 

Platform customers can use this form to raise a new support ticket


Self Service Management

Self Service Management

Cloudmore allows for most actions to be carried out online at a place and time of your choosing. Help on how to use Cloudmore is available from the Cloudmore support center.

Deployment Support

Deployment Support

Users can be imported into our system and services are applied to the users in our web-based platform. If a client is to be deployed locally, we provide instructions to do this. We also offer assisted and managed deployment options.

Application Support

Application Support

Ongoing support is delivered to the nominated administrators of a service. If there is a bigger problem, we can escalate this to the service vendor for troubleshooting and resolution.

Migration Services

Migration Services

Getting your current data into your new solution can either be pushed in from your network or, if you have large volumes to upload sent to us on disc. In either case, this part of the deployment is always planned in advanced and managed carefully.

Solution Building

Solution Building

Cloudmore and Cloudmore’s partners are always on-hand to provide advice and consultancy on deployment, integration and customization. Solution building around our services is one of our specialities.

Partnerships

Partnerships

Cloudmore partners with some of the best and most innovative IT providers in the UK, Sweden, Finland, Norway, Denmark, Ireland, Belgium, the UAE and beyond. With your help, we can reach out to more customers to give them local and vertical solution deployment and support.