Use the online support portal to raise a support ticket, access the cloud service knowledge bases or ask a question to one of the online forums or get cloud service information.
Access the latest information, ask a question or browse what others are talking about. Moderated and supported by our senior engineers. It is one of the best ways to quickly get the information you need.
Cloudmore allows for most actions to be carried out online at a place and time of your choosing. Help on using Cloudmore is available from the Cloudmore support centre.
Users can be imported to our system and services are applied to the users in our web based platform. If a client is to be deployed locally, we provide instructions to do this. We also offer assisted and managed deployment options.
Ongoing support is delivered to your nominated administrators of the service. If there is a bigger problem, we can escalate to the service vendor for troubleshooting and resolution.
Getting your current data into your new solution can either be pushed in from your network or, if you have large volumes to upload sent to us on disc. In either case, this part of the deployment is always planned in advanced and managed carefully.
Cloudmore and Cloudmore’s Partners are always on-hand to provide advice and consultancy on deployment, integration and customization. Solution building around our services is one of our specialities.
Cloudmore partnerships with some of the best and most innovative IT providers in the UK, Sweden, Finland, Norway, Denmark, Ireland, Belgium, UAE and beyond help us reach our customers and give them support for local and vertical solution deployment and support.
