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How to add a Marketplace Administrator

by Mark Adams, on Feb 2, 2018 3:35:47 PM


Why do this..

Marketplace adminisrators are able to add and manage everything in your marketplace

To ensure you have a valid audit trail to see which users has made what changes in the event log, each admin user of Cloudmore will require their own unique login. Do not use shared logins such as support@ or sales@.  


1. Go to your administrators

Log in to Cloudmore.  Navigate to your seller menu, then click on seller, then administrators.

Seller Guide - Admin 01.png

2. Click on new administrator 

Seller Guide - Admin 02.png

3. Enter the information for the new administrator 


Seller admin – view everything with full administration rights.
Seller view only admin – view everything with no administration rights.
Seller billing admin – view billing details only with administration to billing details only

Minimum password length is eight (8) characters. Password must contain uppercase and lowercase characters, numbers and non-word characters. Password cannot contain parts of the user's account name or parts of the user's full name.

Seller Guide - Admin 03.png

The new administrator can now access Cloudmore using these credentials.

4. Edit existing administrators 

Use the action icons to edit, change password or delete existing administrators.

Seller Guide - Admin 04.png

5. Disable an administrator 

To disable an account, tick the box next to each account you want to disable.  Then select the list option by clicking on the icon and select disable account(s).

Seller Guide - Admin 05.png


Topics:Marketplace Services