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The versatility of the Cloudmore platform makes Gridheart the ideal choice for MSPs

The Client

Gridheart, a value-added Cloud Distributor located in Sweden helps Managed Service Providers (MSPs) to resell and manage Cloud Services. Gridheart offers a wide range of services from business solutions, to security backup and recovery, to cloud infrastructure.

The Challenge

In supplying cloud services to IT businesses Gridheart needed a platform to manage procurement and help with billing, Carl Hagstorm, CEO at Gridheart explains “Cloudmore has helped us to solve the procurement challenge for recurring and metered services and gives us one place to sell, manage and bill our partners.” 

The Solution

Cloudmore gives Gridheart partners the ability to manage the services they purchase from Gridheart, as well as services from other vendors. With the option to buddle a mix of services and upgrade to add white labeling to their portal and add their domain name and branding. ‘This flexibility makes Gridheart the ideal starting point for MSP’s’. Comments Hagstrom 

The Results

The Gridheart Marketplace gives the partners the ability to plan and make data-driven sales decisions based on reports from the platform and they can, therefore, find cross-sell and up-sell opportunities to increase their revenue. Support teams can direct their efforts towards true value-adding service instead of having to solve simple tasks such as increasing or decreasing seats for a cloud service. The customers are also able to do this themselves by self-serving in the marketplace which also removes bottlenecks in terms of staffing.

“The Cloudmore platform helps both us and our partners to keep track of subscriptions, costs, billing and gives our partners and their customer a self-service portal. To keep track of this manually would be a fulltime job of multiple people and prone to error.”

-Carl Hagstorm

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