Platform Bug Updates

Our team has been working hard to stamp out bugs. See our latest fixes here:
 
10 December 2019

Fixed:

          • a bug that prevented subscription prices from updating to the new price after a 12-month renewal.
          • the Cloudmore user password reset option.
          • custom services so that all prices display the correct currency.
          • a bug in the Azure Usage Report which caused the incorrect CloudmoreCustomerNumber to display.
          • an issue where changing the friendly name for a subscription was returning an error.
          • an issue with the price list, where the price remained the same after pressing delete.
06 November 2019

Fixed:

      • the runtime error that displayed when some users logged into Cloudmore using Single Sign-On.
      • an issue that prevented administrators from creating a new Cloud Service Broker from a country with a currency other than SEK, EUR, GBP or USD.
      • a bug that prevented CSP add-ons from being created.
      • a bug that stopped users from being able to generate a new branded login.

17 October 2019

Fixed:

  • a percentage margin issue for price lists at the organizational level.
  • the DisplayName, FirstName, LastName created after adding a Microsoft CSP service to a new organization. This data was not loading correctly. 
04 October 2019

Fixed:

  • vCloud storage so that users can edit the storage value.
  • the “Reload” button so that new Azure users can be downloaded from the Microsoft portal.

    Note: We have also made improvements to the reseller search functionality.
16 August 2019

Fixed:

  • issue with the quote tool when a seller’s service was added.
  • notification e-mail sent out to sellers when a subscription is cancelled so that it includes the cloud broker’s name.
17 July 2019

Fixed:

  • the Cloudmore billing report so that it continues to work with custom dates.
  • the reseller billing report so that numbers at the “Service” level are no longer rounded up.
  • error that appeared when trying to generate a billing report for a large number of services.
26 June 2019

Fixed:

  • the create subscription pop-up so that the ‘add’ button is easily viewable, even when there are many products listed on the page.
  • the subscription button in the seller layer so that it displays service specific subscriptions only, instead of all subscriptions.
  • SharePoint 3.0 site link at reseller level. 
  • issue where all users were not displayed when setting up a Gridheart Exchange forwarding rule.
12 June 2019

Fixed:

  • instance where users got logged out when exporting the Azure user account list.
  • issue where a currency dropdown field was exposed if the user was using Safari when adding a service.
  • the quote tool so that Microsoft SharePoint can now be added.
  • issue where duplicate records sometimes appeared in the billing report when filtering vendors.
  • instance where Limited Key Account Managers couldn’t get access to organizations.
  • issue with the renewal of Gridheart Hosted Exchange subscriptions.
30 May 2019

Fixed:

  • instance where categories weren’t saved under Custom Services.
  • issue with currency conversion for organization billing report.
  • instance where boxes would not collapse in the Update Agreement Wizard.
  • the signing of service agreements that were updated several times in the same day.
  • issue where the organization agreements for Microsoft CSP services were not displayed when the service was added.
  • instance where approval process kicked in before the validation of fields.
  • instance where the incorrect price was displayed when editing prices in the price list.
  • issue where the cancel button was always visible in approval requests.
  • instance where friendly names for Microsoft CSP add-ons were not saved.
  • issue with price in current service billing report.
  • issue with sort date in lists.

Other updates:

  • Made subscription pages for the CSB and seller more user friendly

23 May 2019

Fixed:

  • sorting of ‘Schedule Reports’ by name.
  • Microsoft CSP: margin display issue with negative prices.
  • Microsoft CSP: instance where a user could exceed Microsoft’s limit of 300 licenses for a business plan.
  • vCloud: ‘Edit storage’ issue.

8 May 2019

Fixed:

  • issue where the Chrome browser fills search fields with saved usernames.
  • issue where organizations that can’t export reports.
  • instance where a new picture was not displaying instantly when updating profile pictures.
  • issue where custom services were not displaying in the billing report at the organization level.
  • credit card payments issue.
  • instance where erroneous data appeared in Microsoft Azure CSP Direct invoice reports. Note: tags and resources are not available for invoice reports -- only usage reports.
  • instance where organization level billing report 'total cost' column was not calculating.

24 April 2019

Fixed:

  • issue where ‘Change themes color’ would not update logo background color.
  • issue where prices for add-ons were not loaded in the E-store.
  • Microsoft Azure CSP Direct billing synchronization.
  • the organizational agreement, which is now only available to an organization admin.