Platform Bug Updates

Our team has been working hard to stamp out bugs. See our latest fixes here:
26 March 2020

Fixed:

  • CSP subscription notifications which contained variable tags, instead of variable data. 
  • the F-Secure subscriptions GET call to stop it from displaying a 500 error.
  • an issue with the 'price update' API call, where in some cases, the price was not updated. We also enhanced the performance of our CSP price list so that there are no performance issues around querying prices.
  • an issue with F-secure subscriptions, where in some cases, subscriptions couldn’t be queried.
23 March 2020

Fixed:

  • the custom services price list which was showing, not just activated products, but the full product list. 
  • the billing report’s dates so that they always show in ascending order.
  • the general billing report which was not returning results at the organizational level.
  • the postal code errors that appeared when some users turned on the MFA option.
  • the errors that displayed when some users deleted their email templates. 
  • an issue with Custom Services, where in some cases, the price per year was calculated incorrectly.
  • the identifier field in the payment methods option so that it displays the correct data when edited.
  • an issue with the organization list at the broker level which, in some cases, showed the list in the wrong alphabetical order.
  • an issue with the Organization’s 'user update' API call, which was not showing the correct error when the domain did not exist.
13 March 2020

Fixed:

  • an issue with the MonthlyBillingPerOrganization API call, which was displaying 500 errors with large billing reports.
  • the Azure billing page for some organizations where in some cases users were being logged out. 

11 March 2020

Fixed:

    • the language dropdown so that users can view and use the platform in all of the languages available.  
    • an issue where the CSP user list export gave an unhandled exception.
    • an issue with the loading of a CSP indirect service, where in some cases, adding the service gave an error, but a notification email was still sent out.
    • the scheduled billing report at the organization level, where the report download buttons were not showing.
    • a bug that prevented scheduled billing reports from processing more than one report at a time.
    • the  “Show Details” link on the CSP subscription page, which wasn't displaying any information.
    • an issue with the billing report’s organization filter, where organizations with a general discount were not filtered out.
    • the O365 subscriptions list so that it loads quickly and doesn't show a loading error. 
    • the log back in pop-up which wasn't displaying. 
    • the API connection issues around F-Secure's services 
    • an issue with an F-Secure pre-integrated product, where organizations with “()” in their name were getting errors.
    • the “Linking Tenants” page's loading time.
    • the O365 billing page's loading time.
    • the “Tenant ID is not valid” error which appeared on the “Tenant Linking” page.
26 February 2020

Fixed:

                      • an issue with invoices, where the “Apply a credit to a payment instrument” invoice line, which Microsoft introduced recently, wasn't displaying correctly. 
                      • a bug that allowed multiple Organizations to be linked to a single Tenant.
7 February 2020

Fixed:

                  •  an issue with the price list at the Organization level, where in some cases, the price list gave an error when being generated. 
                  •  the “Add subscription” page to make sure the “Add” button always appears. 
                  •  minor cost and sales price differences in the CSP/Azure billing reports and the total billing report.
22 January 2020

Fixed:

              • the field that was limiting the entry of contact names with longer spellings when an organization is created.
              • the broker billing report which was displaying organizational data.
              • a bug that occurred when editing Vcloud, limiting storage capacity.
              • an issue with seller services losing their “draft” status after the seller adds an agreement.
7 January 2020

Fixed:

          • an issue that prevented F-Secure from returning billing data.
          • a bug that caused the onboarding site to get stuck on the Final Step page.
10 December 2019

Fixed:

          • a bug that prevented subscription prices from updating to the new price after a 12-month renewal.
          • the Cloudmore user password reset option.
          • custom services so that all prices display the correct currency.
          • a bug in the Azure Usage Report which caused the incorrect CloudmoreCustomerNumber to display.
          • an issue where changing the friendly name for a subscription was returning an error.
          • an issue with the price list, where the price remained the same after pressing delete.
06 November 2019

Fixed:

      • the runtime error that displayed when some users logged into Cloudmore using Single Sign-On.
      • an issue that prevented administrators from creating a new Cloud Service Broker from a country with a currency other than SEK, EUR, GBP or USD.
      • a bug that prevented CSP add-ons from being created.
      • a bug that stopped users from being able to generate a new branded login.

17 October 2019

Fixed:

  • a percentage margin issue for price lists at the organizational level.
  • the DisplayName, FirstName, LastName created after adding a Microsoft CSP service to a new organization. This data was not loading correctly. 
04 October 2019

Fixed:

  • vCloud storage so that users can edit the storage value.
  • the “Reload” button so that new Azure users can be downloaded from the Microsoft portal.

    Note: We have also made improvements to the reseller search functionality.
16 August 2019

Fixed:

  • issue with the quote tool when a seller’s service was added.
  • notification e-mail sent out to sellers when a subscription is cancelled so that it includes the cloud broker’s name.
17 July 2019

Fixed:

  • the Cloudmore billing report so that it continues to work with custom dates.
  • the reseller billing report so that numbers at the “Service” level are no longer rounded up.
  • error that appeared when trying to generate a billing report for a large number of services.
26 June 2019

Fixed:

  • the create subscription pop-up so that the ‘add’ button is easily viewable, even when there are many products listed on the page.
  • the subscription button in the seller layer so that it displays service specific subscriptions only, instead of all subscriptions.
  • SharePoint 3.0 site link at reseller level. 
  • issue where all users were not displayed when setting up a Gridheart Exchange forwarding rule.
12 June 2019

Fixed:

  • instance where users got logged out when exporting the Azure user account list.
  • issue where a currency dropdown field was exposed if the user was using Safari when adding a service.
  • the quote tool so that Microsoft SharePoint can now be added.
  • issue where duplicate records sometimes appeared in the billing report when filtering vendors.
  • instance where Limited Key Account Managers couldn’t get access to organizations.
  • issue with the renewal of Gridheart Hosted Exchange subscriptions.
30 May 2019

Fixed:

  • instance where categories weren’t saved under Custom Services.
  • issue with currency conversion for organization billing report.
  • instance where boxes would not collapse in the Update Agreement Wizard.
  • the signing of service agreements that were updated several times in the same day.
  • issue where the organization agreements for Microsoft CSP services were not displayed when the service was added.
  • instance where approval process kicked in before the validation of fields.
  • instance where the incorrect price was displayed when editing prices in the price list.
  • issue where the cancel button was always visible in approval requests.
  • instance where friendly names for Microsoft CSP add-ons were not saved.
  • issue with price in current service billing report.
  • issue with sort date in lists.

Other updates:

  • Made subscription pages for the CSB and seller more user friendly

23 May 2019

Fixed:

  • sorting of ‘Schedule Reports’ by name.
  • Microsoft CSP: margin display issue with negative prices.
  • Microsoft CSP: instance where a user could exceed Microsoft’s limit of 300 licenses for a business plan.
  • vCloud: ‘Edit storage’ issue.

8 May 2019

Fixed:

  • issue where the Chrome browser fills search fields with saved usernames.
  • issue where organizations that can’t export reports.
  • instance where a new picture was not displaying instantly when updating profile pictures.
  • issue where custom services were not displaying in the billing report at the organization level.
  • credit card payments issue.
  • instance where erroneous data appeared in Microsoft Azure CSP Direct invoice reports. Note: tags and resources are not available for invoice reports -- only usage reports.
  • instance where organization level billing report 'total cost' column was not calculating.

24 April 2019

Fixed:

  • issue where ‘Change themes color’ would not update logo background color.
  • issue where prices for add-ons were not loaded in the E-store.
  • Microsoft Azure CSP Direct billing synchronization.
  • the organizational agreement, which is now only available to an organization admin.