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Cloudmore Blog / self-service

by Karen Turtle, on 14-Jun-2019 11:08:19

Subscriptions are becoming ubiquitous, to the extent that probably everyone reading this first line (and their families) are signed up to at least one subscription service. Businesses love subscriptions because …

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Topics:self-serviceBilling & PricingSubscription managementRecurring revenue

by Mark Adams, on 19-Mar-2019 09:51:37

Ever-tighter reseller margins and the shift toward subscriptions as the main business model for selling hardware and software is putting additional pressure on IT providers to invest in diversifying their range of …

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Topics:self-serviceService catalogueMarketplace Services

by Mark Adams, on 19-Jun-2017 13:14:38

1. Improve customer satisfaction. Users who can solve issues and complete tasks at anytime from anywhere will be happier than those who have to wait for a response. 2. Lower …

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Topics:self-service