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by Mark Adams, on 26-Feb-2021 13:42:03

If you’re an MSP and moving more of your sales to a recurring revenue model, you will already know that it’s an attractive business model that can help you sustain …

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Topics:Subscription managementManaged Service Provider

by Mark Adams, on 26-Feb-2021 13:41:43

The pandemic has seen many sectors struggle to survive, let alone achieve the profits they need to prosper. For MSPs, it has been harder to meet customers and to prospect …

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Topics:Subscription managementManaged Service Provider

by Mark Adams, on 17-Feb-2021 12:21:29

Two decades ago the definition of a good customer experience was strikingly different to how we describe it today. Automation has revolutionized the buyer journey and is turning the practice …

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Topics:Cloud managementIT Provider

by Mark Adams, on 03-Feb-2021 15:31:44

According to Paul Farris, author of Marketing Metrics, businesses have a 60-70% chance of selling their products and services to existing customers, versus a 5-20% chance of selling them to …

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Topics:IT Provider