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by Karen Turtle, on 27-May-2020 15:40:53

How do you balance meeting your customer’s unique and complex IT infrastructure needs with convenient, efficient, and seamless service delivery and support? Here, we explore how a self-service portal, built with MSPs top of mind, can help you to streamline your business processes and optimize your customer’s all-round experience and relationship with your company …

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Topics:Managed Service ProviderSelf-Service

by Karen Turtle, on 19-May-2020 10:07:56

Managing cloud billing shouldn’t be a complicated affair, and it certainly shouldn’t be eating up significant amounts of your team’s time. Cloudmore’s billing automation solution helps your managed IT services …

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Topics:Cloud billingManaged Service Provider

by Dyfed Wallis, on 15-May-2020 12:05:04

There is a common misconception that self-service is about providing customers with an online marketplace to buy new products. However, the prospect of buying any new IT without CSP guidance …

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Topics:Microsoft CSPSelf-Service