by Mark Adams, on 30-Jan-2019 17:10:06
According to Paul Farris, author of Marketing Metrics, businesses have a 60-70% chance of selling their products and services to existing customers, versus a 5-20% chance of selling them to …
Read Storyby Mark Adams, on 25-Jan-2019 11:56:04
Customers and subscribers stop buying from businesses because they are usually unhappy with the product or service on offer. The rate at which they leave is called customer churn. A …
Read Storyby Mark Adams, on 25-Jan-2019 11:13:05
Customers churn or stop doing business with a company in main because they’re not happy with the product or service being offered. Some churn is unavoidable, but a lot of …
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